Emailing us? Please check in your email provider’s Spam or Junk folder for our reply.
A number of popular free email providers (such as Hotmail and Gmail) have a history of erroneously sending legitimate email responses from NWMM to the recipient’s Spam/Junk folder. If you have contacted us via email and did not receive a response, there is a good chance that this has happened.
▪ Junk filters learn by what you mark as junk and mark as “not junk”. Marking an email as Not Spam (or Not Junk) moves the email from the junk folder and will help prevent future emails from the same person from being marked as junk.
▪ If you are planning on emailing NWMM regularly, you can avoid the situation in the future by adding firstname.lastname@example.org to your contacts list.
Northwest Metabolic Medicine is committed to protecting the privacy of patients, and we take reasonable precautions to safeguard the confidentiality of your communication. However, the confidentiality of information exchanged over the Internet cannot be guaranteed, and there is always a risk that these messages could be read by a third party. As such, please do not use email or this contact form to send us protected health information (or any other information that you consider confidential such as your Social Security number).